Citizen Aid

The Citizen Aid course has been designed by Military & Civilian experts to help us to know what to do in a major incident such as a bomb, gun or knife attack

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Course Information

The Qualsafe Awards Level 2 Award in citizenAID is a regulated qualification designed to teach members of the public life-saving skills for use in the event of a deliberate multiple casualty incident.

Based on the citizenAID, this half day qualification will teach Learners how to react safely, pass on effective messages to the emergency services, prioritise the injured and give life-saving first aid in these extreme situations.


The citizenAID course requires 3 hours of teaching time (plus breaks).


Assessment is in the form of practical exercises which you must pass to qualify.

Please note that candidates must be able to perform exercises at floor level where required. It is a requirement of all regulated courses that the candidate should be able to communicate effectively with Emergency Services and, although this is not assessed formally, your instructor must be satisfied that this is the case.


Once qualified, the certificate is valid for 3 years, at the end of which candidates will need to attend a new course to re-qualify.



We book a maximum of 12 people per trainer. Larger groups can be accommodated with additional trainers.

Costs (all plus VAT)

At your premises National London Postcode
6 delegates £375.00 £460.00
12 delegates £455.00 £540.00
24 delegates £910.00 £1,080.00

Course content

Actions in an emergency including

  • Active shooter
  • Knife attack
  • Bombings
  • Other major incidents
  • Triage – prioritising multiple casualties
  • Personal safety
  • Getting help
  • Dealing with an unresponsive casualty who is breathing
  • Control of severe external bleeding
  • Airway clearance
  • Recovery position

Using the Citizen Aid app (free to download from the Google or Apple stores)

Text Contact with the Emergency Services

Get in touch with the First Aid Team

Sanitised environment and Equipment

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