Facts Training SV Limited trading as The First Aid Team, J I Training and Facts Training(“We”) are committed to protecting and respecting your privacy.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”) and Data Protection Act 2018 (the “DPA”).
Categories of data: Personal data
Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Facts Training SV Limited (a company registered in England and Wales with number 11590440) t/a The First Aid Team is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are:
Telephone: 0845 2571512
Post: Tranquil Cottage, Broad Street, Sutton Valence, Kent, ME17 3AJ.
For all data matters contact Jeremy Hinchliffe on 0845 257 1512
We use your personal data for the following purposes:
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
Date of birth
Address (both work and personal)
Email address or addresses
Your attendance on a course
The type of course
The outcome of your attendance including advising your employer of outcomes where you attend a course at their behest
The expiry dates of any certificates
Any restrictions on your ability to fully participate on a course
Details of any injuries or illnesses that occur on a course or where we provide treatment at an event where we are contracted to provide event cover
We have obtained your personal data from a number of sources:
Our lawful basis for processing your general personal data:
|Consent of the data subject||You give us your express consent to contact you|
|Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract||You purchase goods or services from us.
We purchase goods or services from you.
You attend a training course with us
|Processing necessary for compliance with a legal obligation||We record and retain your details to meet our obligations under tax legislation
We record and retain your details to demonstrate your attendance on a course with us and the outcome of that course
We record and retain details of any injuries or illnesses you suffer and treatment or advice given whilst on a course or where we are contracted to provide First Aid cover at an event
|Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject
Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject
|It is a legal requirement that all businesses have adequate and appropriate First Aid provision within their workplaces; this includes (as appropriate) trained First Aiders, First Aid kits and other equipment as required.
As a First Aid Training Company and supplier of First Aid equipment we consider it in our legitimate interest to keep businesses aware, irrespective of size, of the training courses and products that we offer via email as this information may assist you in meeting your legal requirements.
If you work for us whether as an employee or a contractor we will retain your details on file including copies of any qualifications and their expiry dates to ensure you remain appropriately qualified for the role you are being asked to fulfil. This information will be retained for a period of 7 years after your last engagement with us to comply with both tax legislation and to allow for the possibility of any legal action being taken against us as a result of your work for us
Your personal data will be treated as strictly confidential, and will be shared only with:
Where we share your data with a third party we confirm that we have appropriate contracts and safeguards in place to ensure the security of your personal data.
We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteria to determine how long to retain your personal data:
1) If you purchase goods or services from us we will retain your data for no more than 7 years from the last date of purchase to confirm with our obligations under tax legislation and to promote the continued sale of further goods and services
2) If you attend a course with us we will retain your data for 6 years from the date of your last course so that we may notify you of the expiry date of any certificates we hold for you and, if requested and with your permission may confirm to an enquirer as to the type of course attended and when. We will also use your data to contact you about other courses and general First Aid information
3) If you work for us whether as an employee or as an external contractor your data is principally held so that we can ensure your relevant professional qualifications remain current including information about your right to work in the United Kingdom as required by the Immigration, Asylum & Nationality Act 2006. We also require and retain a copy of an Enhanced DBS check taken within the last 3 years. Your personal data will be retained for a period of 7 years to confirm to both tax legislation and to allow for the possibility of legal action being taken against us as a result of work undertaken by you on our behalf
4) If we hold your data purely for the purposes of direct marketing then this will be retained for no more than three years from our acquisition of the data unless you purchase goods or services from us in that time span in which event we will then continue to hold your data for the time spans detailed at 7.1 and/or 7.2 above
If you attend a training course with us then you must provide us with your name, date of birth and proof of identity as a condition of your attending our course. This information is a requirement of our regulatory authority Qualsafe Awards and, ultimately, Ofqual and is designed to minimise the risk of impersonation. If you do not provide this information you will not be allowed to join the course. The provision of any additional information beyond this is at your discretion and failure to do so will have no impact on outcomes unless we notify you otherwise
If you work for us whether as an employee or contractor the we require appropriate documentation to confirm your entitlement to work in the UK. We also need copies of any relevant professional qualifications germane to your role with the Company including copies of any professional insurances. If these are not provided or kept current then you will not be able to work for us.
If purchasing goods and services from us then we require sufficient information from you to enable us to provide and deliver these including information on payment methods. If paying by credit or debit card no card information is stored by us once the transaction has been authorised by the card processing company
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
We do not transfer personal data outside the EEA
We do not use any form of automated decision making in our business
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
To exercise all relevant rights, queries or complaints please in the first instance contact Jeremy Hinchliffe by email to email@example.com
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.